Monday, October 10, 2005

Emotional Intelligence & Success in the Workplace

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Have you wondered who's got the highest EQ? We can't help making comparisons, and in some cases we need to know, for instance if we're hiring someone for a very sensitive position. After all, we wouldn't think of hiring someone to be a math professor who wasn't good at math. Certain professions would seem to require a higher EQ than others (say a coach v. a computer programmer), but there hasn't been much research done on that yet.

But here's how it stacks up as to age, and genger, by one researcher at any rate. Reuven Bar-On, Ph.D.

EQ AND AGE

Bar-On has tested numerous people around the world and has found that there are, as you would guess, difference between the age groups.

On most of the scales, and overall, older people score higher than younger people.

This seems to peak in the late 40s. That's when people get the highest mean scores.

Children's EQ also increases with age.

This is interesting because cognitive intelligence increases up until late adolescence and then starts a (mild) decline. (There's some debate about whether it increases or not!)

EQ AND GENDER

1. In overall EQ there are no differences between the genders, statistically, however there are big differences in the separate competencies.
2. North America ["NA"] females appear to have stronger interpersonal skills than males
4. NA males have a higher intrapersonal capacity, are better at managing emotions and are more adaptable than women
5. NA women are more aware of emotions, demonstrate more empathy, relate better interpersonally and are more socially responsible than men.
6. NA men have better self-regard, are more self-reliant, cope better with stress, are more flexible, solve problems better, and are more optimistic than women.

Bar-)n has noticed these trends in every population he's studied.

These results, says Bar-on, are why men are diagnosed with psychopathology more than women, while women suffer more from anxiety-related illnesses (American Psychiatric Association, 1994).

According to Bar-on, there were no differences between various ethnic groups that were compared (Bar-On, 1997b, 2000, 2004; Bar-On & Parker, 2000). He writes, "This is an interesting finding when compared with some of the controversial conclusions that have been presented over the years suggesting significant differences in cognitive intelligence between various ethnic groups (e.g., Suzuki & Valencia, 1997)."

IN SUM, the older people are, the more socially and emotionally intelligent they are. Females are more aware of emotions than men are, but men are more adept at managing them. (Seems like we need each other, yes?)

From the website The Consortium for Research on Emotional Intelligence in Organizations, article by Reuven Bar-On, Ph.D.

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